Strolling into the store looks awesome, some wonderful sales people BUT beware!!!! As soon as you purchase the home furniture ( they have to have payment in full prior to it's even delivered) you'll likely face a big match receiving the delivery at time and date you timetable- they're going to Provide you some justification or declare you were not there and refuse to come back and It really is your decision the customer to rearrange your whole agenda for another working day - after location apart every day to have the shipping which most Individuals who have busy program and get the job done isn't really straightforward to do, you'll be told they'll "try out to receive the driving force to return w your home furnishings you by now paid out for" it appears to be the stores way of performing business bc even the manager and supervisor spit out similar line that they're sorry but you will have to now agenda a unique working day w not the slightest concern or attempt to receive the customers things shipped within the day they scheduled Another Unusual detail is definitely the shipping and delivery motorists evidently You should not talk by get in touch with or text like most places So you don't have any method of speaking w them- if you live in a very condo w a back safety gate they can not obtain they'll pull up look for a second and drive off and given that they do not remedy their telephone or reply to textual content you haven't any way to speak w driver I discussed my aggravation to some more mature salesperson who shrugged and reported sorry but look at the brilliant aspect that I'm positive one among nowadays shortly it will get delivered??????
I am very content with the assistance, i obtain sofas from Bob's ever yr and also a fifty percent or two several years due to the fact my cats wish to scratch them so I complicate myself with pity, i dealt with Leo Merida, aided me to search out the best sofa. I obtained my comfortable sofa and i live on a fifth floor, the elevator wasn't big enough Therefore the excellent shipping and delivery staff took the sofa and used the four FLIGHTS to convey it to my condominium!
Dray was really pleasant and useful. There was a nice assortment and we observed a lot of furniture that we favored. The prices have been cost-effective. Now for the reason I am giving only 3 stars: My spouse And that i selected to invest in a sectional from floor stock. For that reason, they did not offer shipping and delivery. That's high-quality; however, all Uhaul spots ended up closed whenever we made our obtain. Amongst the employees was yelling throughout the store that we needed to find the furniture out without delay due to the fact she had a shipping and delivery truck coming with new stock the following day. We advised her we experienced to work the following day but we could decide on it up at 9am every time they opened Wednesday early morning.
I am going to preface this declaring that I have had good expertise with Bob's prior to now I have acquired plenty of home furnishings over the a long time, but hardly ever worked with the Dedham store. I purchased a bookcase from the Bob's Web page and paid for supply. I acquired a contact (from your Dedham store which can be nearby to me) the subsequent information mid-afternoon which I used to be unable to response at operate. My assumption is that the decision was to plan delivery. There was no voice message still left. It's got now been two weeks and they've nonetheless to reach out all over again. I have named no fewer than five situations and remaining two voice messages with the store. I have been given no response. Today I known as the "Customer Care" number to cancel my order (it does not seem like possible to cancel online).
I had been looking for just a new recliner so I decided one day to phase into this Bobs household furniture store lookup vin below in flushing in order to look about. I observed a thing I thought of obtaining the sales rep was great and kind of gave me that thrust to acquire. So we go to the finance lady named Ericka and she or he was so unprofessional she tells me sit there whilst she sets up the pill to begin my application procedure but was around the cellular phone with a person possessing a dialogue laughing and I used to be just there waiting around after like five minutes she arms me the pill so I continue on to summit my data and After i go back at hand her back her pill she there continue to within the phone with I believe is the same man or woman and made me stand there pretty much ten min before she acknowledges me.
Completely not, no overall flexibility, no willingness to operate with me. I'm so unsatisfied with this sofa, I'm so let down, the associated fee ended up becoming Considerably a lot more than I anticipated and While I have asked over the phone 2 times and online at the time for an Bill I still don't have anything. It can make challenging to understand all the fees and break up the fee with my roommate or understand the rigid return policy. I sense truly deceived and taken benefit of, beware.
Bob's Furnishings sells 2nd price Home furniture as new equally products and solutions I bought were being broken one particular was promptly witnessed the next 1 took a calendar year prior to the situation was regarded both of those items ended up broken during the warehouse no quality Management next proper I assumed they have been high in that was my fault overpriced undervalued items tend not to go there they bought me cheated Will not allow them to get it done to you
I was watching for this place to open up for quite a while. It truly is substantial. Huge stock that fills up the square footage but it really did not have a great deal of selection.
Was not actually looking for your dinning area desk, but my wife saw this spherical established & I could not say no. It's lovely & comfortable to take a seat for an extended time period with company. Their shipping and delivery procedure could be the incredibly best while in the industry. They start by calling you, 2 days previous to shipping, supplying you with a 3 hour window.
What a nightmare. This store sold us a couch that commenced slipping aside in 2 times. They replaced it with A different,, telling us that we could nonetheless receive a refund if wanted.
Sideboards are pretty much made of compressed cardboard I child you not. A lot of bobs home furniture appears to come from Asia And so the Wooden as well as other materials are only made to look great inside the showroom. Never be tempted by the costs trust me you will pay ultimately
Really inadequate customer company. I was during the store for a minimum of 50 % an hour or so right before a salesperson even looked my way. Not one of the staff, and there have been a lot of them hanging out, ever questioned if they could support me. Won't ever go back.
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I was prepared to invest in, buy, purchase! We left the Dedham store with an notion of what we wanted and also the gratification of NOT providing the sales staff members there our commission. It had been a Sunday after a long weekend, we had been worn out and just wished to search ON OUR Have. I nicely claimed that for the "greeter" at the door but it surely didn't aid. They have been overstaffed for an hour before closing time and seemingly had nothing at all far better to try and do than sit on couches with us, ugh.